Yes. Cleartrip.com uses thawte SSL Certificates, which is an assurance that it follows the best security practices adopted by major online vendors. Any information you enter when transacting with Cleartrip.com is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional disclosure to third parties.
The CVV is an important security feature that further reduces the risk of Internet fraud. This number never appears on sales receipts or billing statements and is only found on the physical card itself. We ask you to enter the CVV code during your transaction to make sure that the card is, in fact, in your possession.
For Visa/MasterCard: Your CVV is the three–digit code after the last four digits of your credit card number on the back of the card within the signature field.
For American Express: Your CVV is the four–digit number on the front right–hand side of the card above the card number.
We’re Cleartrip, remember? No obscure company name is going to appear on your statement. Your purchase will be charged under Cleartrip Travel Services Pvt. Ltd.
Verified by Visa or VBV is a product offered by Visa in conjunction with the bank that’s issued your card. VBV uses personal passwords or identity information to help protect Visa card numbers against unauthorized use. VBV is available for most Visa cards from participating financial institutions.
VBV protects your existing Visa card with a password that’s been created by you and provides the added assurance that only you can use your Visa card online. For more details on VBV, please click here.
MasterCard Secure Code is a unique service that uses a private code to help protect your card against unauthorized use when you shop at participating online merchants.
You need to be an ICICI bank account holder for this. Just follow these easy steps:
On the payment page, select ‘Pay by Net Banking’, select ‘ICICI’ and hit ‘Continue’.
You will be redirected to ICICI’s Infinity page. Enter your login ID and password to log on.
On the next page, verify the payee details and the amount to be paid. Select the account to be debited.
Enter your login ID and the transaction password. Hit ‘Pay’.
If the payment has been successful, you will be shown your payment reference number. Do note it down. Then hit ‘OK’ and you’ll be redirected to Cleartrip’s Thank You page
...and your booking’s done.
Didn’t really understand? We have more help with pictures over here
You need to be an HDFC bank account holder for this. Just follow these easy steps:
On the payment page, select ‘Pay by Net Banking’, select ‘HDFC’ and hit ‘Continue’.
You will be redirected to HDFC’s net banking page. Enter your login ID and password to log on.
On the next page, verify the payee details and the amount to be paid.
Select the account to be debited. Hit ‘Continue’.
If the payment has been successful, you will be shown your payment reference number. Do note it down. Then hit ‘OK’ and you’ll be redirected to Cleartrip’s Thank You page
...your booking’s done. Thank you.
Didn’t really understand? We have more help with pictures over here
On the payment step, select “Pay by Netbanking”, select Citi, and hit the “Continue” button.
You’ll be taken to Citi Bank’s netbanking signin page, where you’ll have to enter your debit card number, debit card expiry year + month, and IPIN.
After successfully signing in, the booking amount will be immediately debited from your account. Hit the "Continue" button to complete the tranaction.
You’ll be redirected back to Cleartrip’s website after successfully completing the payment, where we’ll confirm the booking and send you packing on that trip!
Didn’t really understand? We have more help with pictures over here
Here’s what happened – your session expired due to security reasons. This happens, simply, when you take too long to make the direct debit payment and don’t manage it in the specified amount of time. Go back to the Cleartrip home page and start over. We know it’s annoying, but it’s all for security.
To make a successful booking, your payment transaction has to get verified successfully at your bank’s direct debit gateway. The verification can fail because of various reasons. If you made a successful payment but the verification failed, don’t sweat. The amount debited from your account will get credited back within 7 working days.
Don’t panic – that’s us. BillDesk is a company which provides various payment services to other companies. We’ve partnered with BillDesk to enable a host of Netbanking payment options for our customers. They debit your account on our behalf when you make a payment at Cleartrip.
Not for booking flights. For trains – 1.5% over and above the ticket cost and Cleartrip charges. You will be shown the ticket cost & the transaction fee separately during the booking process.
EMI stands for ‘Equated Monthly Installment’ and is just another manner by which you can pay for your bookings on Cleartrip. With EMI, you can pay for flight or hotel in monthly installments over a period of 3 to 9 months (depending on the tenure selected) instead of paying all at once.
It’s really simple. Just click on the payment option ‘Pay with EMI’ to make your payment. At the moment you can pay with EMI only using your credit card.
You can select from 3, 6 or 9 months payment option. This means you can make your payment in 3 equal installments over 3 months, 6 equal installments over 6 months or even 9 equal installments over 9 months.
In the unlikely event that you want to close your credit card account in the middle of your EMI tenure, you will be asked to clear the entire amount due before the card account is closed.
If the ticket is eligible for a refund, the EMI is cancelled and the paid amount is reversed to the card account. Please note that the Cleartrip processing charges will not be refunded and payment is subject to the cancellation charges as given in the flight booking policy.
Bookings of Rs. 2,500 and above are eligible for a 3 month EMI term. Any booking under Rs. 2,500 is not eligible for paying in equal monthly installments. This minimum fare does not include the interest payable.
HDFC Bank: Cleartrip will send the refund back to the Bank for the single ticket after deducting the statutory charges. HDFC bank will cancel the entire EMI amount for remaining tickets and charge you for the same at one go.
ICICI Bank: Cleartrip will send the refund back to the Bank for the single ticket after deducting the statutory charges. ICICI bank will cancel the EMI for single ticket and adjust the same in the outstanding balance. The balance 2 tickets will continue in EMI.
HDFC Bank: In such scenario, Cleartrip will send the refund back to the Bank for the all tickets after deducting the statutory charges. HDFC bank will cancel the entire EMI amount and charge balance outstanding at one go.
ICICI Bank: In such scenario, Cleartrip will send the refund back to the Bank for the all tickets after deducting the statutory charges. ICICI bank will cancel the entire refund amount and balance outstanding will be continue in EMI.